Вопрос:

Заполните пропуски одним или двумя словами в следующих предложениях, чтобы выразить извинения в различных ситуациях

Фотография

Ответ ассистента

23.1 1. I'm really sorry \underline{I'm} late. 2. Was that your foot I stepped on? I \underline{beg} your pardon. 3. I'm sorry to \underline{keep} you waiting, but I won't be \underline{long} now. 4. I must \underline{apologize} for \underline{being} late. 5. Dear Mr Patterson, \underline{please accept} our \underline{apologies} for the mistake in your order. Unfortunately \underline{we} received equipment that should have gone to an address in London, and \underline{have to send it back}. 23.2 1. A: Were they held up? B: Yes, they **were delayed**. 2. A: This room is very untidy. B: It's OK, I **will sort something out**. 3. A: Can we do anything about these problems? B: Yes, we can **clear something up**. 4. A: I thought they were having a meeting yesterday. B: They were, but several people were ill so they had to **cancel**. 23.3 А: I'm terribly sorry. B: That's OK. Don't \underline{worry}. Never \underline{mind}. It doesn't \underline{matter}. No \underline{problem}. 23.4 1. A: I'm really sorry the mess in here. \underline{What happened?} B: What happened? 2. A: I spilt some coffee, but it's OK, I'll clear it. B: Do you want some help? \underline{I can help you.} 3. A: Well, that's very kind you, but I can do it. B: OK. Shall I post these letters for you, then? \underline{That's very kind of you.} 4. A: Oh, thanks lot. \underline{You're welcome.} 23.5 You visit another country where you meet people who are very kind to you. They look after you and take you out. At the end of your stay you thank them for their **hospitality**.

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